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|a Zugaro, Emilio Galli,
|e author.
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|a The listening leader :
|b how to drive performance by using communicative leadership /
|c Emilio Galli Zugaro, with Clementina Galli Zugaro.
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|a Harlow, United Kingdom :
|b Pearson Education,
|c 2017.
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|a 1 online resource (xii, 238 pages)
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|a Includes bibliographical references.
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|a Introduction -- Information: how to get your message across and gain credibility -- Communication: establish the dialogue -- Enabling: how to increase your own and your employees performance by learning and teaching to learn -- Empowerment: deploy the energy of the stakeholders -- The listening leader in action -- Conclusion: how to re-establish the lost trust in leadership and succeed as a leader and as a corporation -- Afterword: away with communicators.
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|a DISCOVER THE ART OF COMMUNICATIVE LEADERSHIP: HOW TO REALLY LISTEN SO YOU CAN WIN AND HOLD THE TRUST OF YOUR STAKEHOLDERS. Leaders often say ' I communicate' when, in fact, they mean ' I tell '. Yet being able to really listen is the key to growth and results. The Listening Leader provides a clear framework for taking action to implement a communicative leadership style
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|i Print version:
|a Zugaro, Emilio Galli.
|t Listening leader.
|d Harlow, United Kingdom : Pearson, 2017
|w (DLC) 2016046628
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