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Designing voice user interfaces : principles of conversational experiences /

"Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you're designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Pearl, Cathy (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Sebastopol, CA : O'Reilly Media, 2016.
Edición:First edition.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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250 |a First edition. 
264 1 |a Sebastopol, CA :  |b O'Reilly Media,  |c 2016. 
300 |a 1 online resource (1 volume) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
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338 |a online resource  |b cr  |2 rdacarrier 
588 |a Description based on online resource; title from title page (viewed January 6, 2017). 
504 |a Includes bibliographical references and index. 
520 |a "Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you're designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI's performance and improve upon it"--Back cover. 
505 0 |a [ Preface ]; Introduction; A Brief History of VUIs; Conversational User Interfaces; What Is a VUI Designer?; Chatbots; Conclusion; Basic Voice User Interface Design Principles; Designing for Mobile Devices Versus IVR Systems; Conversational Design; Setting User Expectations; Design Tools; Confirmations; Command-and-Control Versus Conversational; Conversational Markers; Error Handling; Don't Blame the User; Novice and Expert Users; Keeping Track of Context; Help and Other Universals; Latency; Disambiguation; Design Documentation; Accessibility; Conclusion 
505 8 |a Personas, Avatars, Actors, and Video GamesPersonas; Should My VUI Be Seen?; Using an Avatar: What Not to Do; Using an Avatar (or Recorded Video): What to Do; When Should I Use Video in My VUI?; Visual VUI-Best Practices; Visual (Non-Avatar) Feedback; Choosing a Voice; Pros of an Avatar; The Downsides of an Avatar; Conclusion; Speech Recognition Technology; Choosing an Engine; Barge-In; N-Best Lists; The Challenges of Speech Recognition; Data Privacy; Conclusion; Advanced Voice User Interface Design; Branching Based on Voice Input; Disambiguation; Handling Negation 
505 8 |a Capturing Intent and ObjectsDialog Management; Don't Leave Your User Hanging; Should the VUI Display What It Recognized?; Sentiment Analysis and Emotion Detection; Text-to-Speech Versus Recorded Speech; Speaker Verification; "Wake" Words; Context; Advanced Multimodal; Bootstrapping Datasets; Advanced NLU; Conclusion; User Testing for Voice User Interfaces; Special VUI Considerations; Background Research on Users and Use Cases; Designing a Study with Real Users; Early-Stage Testing; Usability Testing; Performance Measures; Next Steps; Testing VUIS in Cars, Devices, and Robots; Conclusion 
505 8 |a Your Voice User Interface Is Finished! Now What?Prerelease Testing; Measuring Performance; Logging; Transcription; Release Phases; Surveys; Analysis; Tools; Conclusion; Voice-Enabled Devices and Cars; Devices; Cars and Autonomous Vehicles; Conclusion; [ Epilogue ]; [ Products Mentioned in This Book ]; [ Index ] 
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650 6 |a Interfaces utilisateurs (Informatique) 
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