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Win win : how to get a winning result from persuasive negotiations /
Negotiation is an essential business skill; but do you really know how to do it really well? This is your simple, straightforward and empowering guide to effective business negotiations will help you get the result you want - first time, every time.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Harlow, England :
Pearson,
2015.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Cover
- Contents
- About the author
- Author's acknowledgements
- Publisher's acknowledgements
- Foreword
- Introduction
- Part 1 Why negotiation matters
- 1. We are all negotiators
- 2. The cost of not negotiating
- 3. The win win win of negotiating
- 4. Rate your negotiation skills
- 5. Who has the power?
- Part 2 The 11 steps of negotiation
- 6. Prepare and plan
- 7. Give a great first impression
- 8. Ask the right questions
- 9. Listen well
- 10. Use your head
- 11. Read body language
- 12. Watch out for lying
- 13. Use the right strategies and tactics
- 14. Influence the other side
- 15. Know how to bargain
- 16. Know how to handle conflict
- 17. Rate your negotiation skills again
- Part 3 Hotspots
- Hotspot 1 How to ask for a salary increase
- Hotspot 2 How to negotiate a discount
- Hotspot 3 How to negotiate on the phone
- Hotspot 4 How to negotiate as a team
- Hotspot 5 How to negotiate by email
- Hotspot 6 How to negotiate internationally
- Index