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|a UAMI
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|a Janove, Jathan,
|d 1958-
|e author.
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245 |
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|a Hard-won wisdom :
|b true stories from the management trenches /
|c Jathan Janove.
|
264 |
|
1 |
|a New York :
|b AMACOM,
|c [2017]
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|a 1 online resource
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|a Includes index.
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|a Preface -- Employee engagement -- Employee selection -- Performance management -- Discipline and discharge -- Harrassment and bullying -- Conflict resolution -- Stopping problems before they start.
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520 |
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|a These sometimes funny, always cautionary tales reinforce crucial lessons for managers. From failing to give feedback and withholding key information to exercising poor judgment and making faulty assumptions, every story highlights the role management plays in exacerbating (or easing) trouble. And each story suggests simple strategies to turn the situation around. The memorable lessons help managers motivate underachievers, defuse angry employees, discipline without inviting legal action-and handle every tricky-people issue they simply can't avoid.
|
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|a O'Reilly
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776 |
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|i Print version:
|a Janove, Jathan, 1958-
|t Hard-won wisdom.
|d New York : AMACOM, 2017
|z 9780814437773
|w (DLC) 2016024567
|w (OCoLC)950637875
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