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Leading the Malcolm Baldrige way : how world-class leaders align their organizations to deliver exceptional results /

The definitive guide to implementing Baldrige Criteria in any organization-from the team that coached multiple Malcolm Baldrige Award winners.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Kendall, Kay (Autor), Bodinson, Glenn (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, [2017]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Kendall, Kay,  |e author. 
245 1 0 |a Leading the Malcolm Baldrige way :  |b how world-class leaders align their organizations to deliver exceptional results /  |c Kay Kendall and Glenn Bodinson. 
264 1 |a New York :  |b McGraw-Hill,  |c [2017] 
300 |a 1 online resource 
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504 |a Includes bibliographical references. 
505 0 |a An introduction to Baldrige -- Why employee engagement matters -- Organizational culture and how it impacts employee engagement -- Drivers of employee engagement -- Using data to drive engagement -- When you're already a pretty good organization -- Maintaining momentum when facing a downturn -- The challenges of being a very large organization -- The challenges of being a very small organization -- Getting all of the senior leaders on board -- Confronting a culture of entitlement -- Employee engagement and the bottom line -- Common characteristics of the leaders of Baldrige award winning organizations -- Lessons learned about the journey -- Other benefits of preparing an application : teamwork and -- Leadership development -- Accelerating excellence. 
588 0 |a Print version record and CIP data provided by publisher. 
520 3 |a The definitive guide to implementing Baldrige Criteria in any organization-from the team that coached multiple Malcolm Baldrige Award winners. 
546 |a In English. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
600 1 0 |a Baldrige, Malcolm,  |d 1922-1987. 
600 1 7 |a Baldrige, Malcolm,  |d 1922-1987  |2 fast 
650 0 |a Malcolm Baldrige National Quality Award. 
650 0 |a Total quality management. 
650 0 |a Leadership. 
650 0 |a Organizational effectiveness. 
650 0 |a Corporate culture. 
650 6 |a Malcolm Baldrige National Quality Award. 
650 6 |a Qualité totale. 
650 6 |a Leadership. 
650 6 |a Efficacité organisationnelle. 
650 6 |a Culture organisationnelle. 
650 7 |a Corporate culture  |2 fast 
650 7 |a Leadership  |2 fast 
650 7 |a Malcolm Baldrige National Quality Award  |2 fast 
650 7 |a Organizational effectiveness  |2 fast 
650 7 |a Total quality management  |2 fast 
700 1 |a Bodinson, Glenn,  |e author. 
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