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OR_ocn955658181 |
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OCoLC |
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20231017213018.0 |
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m o d |
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161204s2015 enka ob 000 0 eng d |
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|a COO
|b eng
|e rda
|e pn
|c COO
|d OCLCO
|d K6U
|d LIV
|d D6H
|d VVB
|d OCLCF
|d LVT
|d OCLCO
|d OCLCQ
|d OCLCO
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|z 1849287775
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|a 9781849287784
|q (electronic)
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|a 1849287783
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|z 9781849287777
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|a (OCoLC)955658181
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1 |
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|a HD30.2
|b .M365 2015
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0 |
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|a 004.068
|2 22
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|a UAMI
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1 |
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|a McLean, Daniel,
|e author.
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1 |
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|a Release and Deployment :
|b An ITSM Narrative /
|c Daniel McLean.
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|a Ely, Cambridgeshire, United Kingdom :
|b IT Governance Publishing, IT Governance Limited,
|c 2015.
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|a 1 online resource.
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336 |
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|a text
|2 rdacontent
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|a computer
|2 rdamedia
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|a online resource
|2 rdacarrier
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|a Online resource; title from title screen (Books24x7.com).
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|a Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have found beneficial. --
|c Edited summary from book.
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504 |
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|a Includes bibliographical references.
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590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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630 |
0 |
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|a ITSM library.
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650 |
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|a Information technology
|x Management.
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650 |
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|a Information technology
|x Quality control.
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650 |
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|a Technologie de l'information
|x Gestion.
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650 |
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|a Technologie de l'information
|x Qualité
|x Contrôle.
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650 |
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7 |
|a Information technology
|x Management
|2 fast
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856 |
4 |
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|u https://learning.oreilly.com/library/view/~/9781849287791/?ar
|z Texto completo (Requiere registro previo con correo institucional)
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994 |
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|a 92
|b IZTAP
|