Release and Deployment : An ITSM Narrative /

Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: McLean, Daniel (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, IT Governance Limited, 2015.
Temas:
ITSM library.
Information technology > Management.
Information technology > Quality control.
Technologie de l'information > Gestion.
Technologie de l'information > Qualité > Contrôle.
Information technology > Management
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have found beneficial. --
Descripción Física:1 online resource.
Bibliografía:Includes bibliographical references.
ISBN:9781849287784
1849287783

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