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Resolving conflict : ten steps for turning negatives to positives /

Conflict is inevitable, in everyday life and-especially in today's increasingly non-hierarchical organizations-in the workplace.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Scharlatt, Harold (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [Greensboro, North Carolina] : Center for Creative Leadership, [2016]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Preface; Introduction; One: TYPICAL QUESTIONS ABOUT CONFLICT; Two: CONFLICT IN CONTEXT; Three: APPROACHES TO CONFLICT; Four: CONFLICT ANALYSIS AND STRATEGY; Five: AN ILLUSTRATED WALK-THROUGH OF A CONFLICT SITUATION; SUGGESTED RESOURCES; About the Center for Creative Leadership.