Be a great problem solver--Now! : the 2-in-1 manager: speed read--instant tips, big picture--lasting results /
Discover how to Be a Great Problem Solver - Now! This 2-in-1 guide is designed to help you solve problems in an instant, whilst giving you the deeper knowledge to ensure long-lasting results. With the unique 2-in-1 approach, you can learn your way. Use the seven Speed Read tips immediately, then tak...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Harlow, United Kingdom :
Pearson Education Limited,
2016.
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Edición: | First edition. |
Colección: | 2-in-1 manager.
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Cover
- Half Title Page
- Title Page
- Copyright Page
- Contents
- About the author
- Introduction
- Acknowledgements
- Chapter 1 AVOID THE SOLUTION TRAP
- Speed read
- 1.1 What's wrong with a knee-jerk solution?
- 1.2 Think holistically
- 1.3 Structure your problem-solving approach
- 1.4 Scour the stakeholder landscape
- 1.5 Slow down to speed up: be prepared for challenge
- 1.6 Uncover constraints
- 1.7 Be concise yet precise: introducing the one-page problem canvas
- Big picture
- 1.1 What's wrong with a knee-jerk solution?
- 1.2 Think holistically
- 1.3 Structure your problem-solving approach
- 1.4 Scour the stakeholder landscape
- 1.5 Slow down to speed up: be prepared for challenge
- 1.6 Uncover constraints
- 1.7 Be concise yet precise: introducing the one-page problem canvas
- Chapter 2 THINK PROBLEM BEFORE SOLUTION
- Speed read
- 2.1 The importance of 'why'
- 2.2 Defining a problem or opportunity statement
- 2.3 Encourage divergent and convergent thinking
- 2.4 Get to the root of the problem
- 2.5 Consider the external environment
- 2.6 Consider multiple perspectives on the problem
- 2.7 Gain consensus and move forward
- Big picture
- 2.1 The importance of 'why'
- 2.2 Defining a problem or opportunity statement
- 2.3 Encourage divergent and convergent thinking
- 2.4 Get to the root of the problem
- 2.5 Consider the external environment
- 2.6 Consider multiple perspectives on the problem
- 2.7 Gain consensus and move forward
- Chapter 3 DEFINING THE OUTCOMES: WHAT DOES SUCCESS LOOK LIKE?
- Speed read
- 3.1 Encourage outcome-based thinking
- 3.2 Start with the end in mind: define critical success factors
- 3.3 Make it measurable with key performance indicators
- 3.4 Attain balance with the balanced business scorecard
- 3.5 Revisit and consider constraints
- 3.6 Ensuring organisational alignment
- 3.7 Assess different perspectives on outcomes
- Big picture
- 3.1 Encourage outcome-based thinking
- 3.2 Start with the end in mind: define critical success factors
- 3.3 Make it measurable with key performance indicators
- 3.4 Attain balance with the balanced business scorecard
- 3.5 Revisit and consider constraints
- 3.6 Ensuring organisational alignment
- 3.7 Assess different perspectives on outcomes
- Chapter 4 ASSESSING SCOPE AND IMPACT
- Speed read
- 4.1 The danger of 'scope creep'
- 4.2 Know the difference: impacted, interested and involved
- 4.3 Understand the problem situation
- 4.4 Find the roles and goals
- 4.5 Make it visual with a business use case model
- 4.6 Set the priorities
- 4.7 Set the boundaries of scope
- Big picture
- 4.1 The danger of 'scope creep'
- 4.2 Know the difference: impacted, interested and involved
- 4.3 Understand the problem situation
- 4.4 Find the roles and goals
- 4.5 Make it visual with a business use case model
- 4.6 Set the priorities
- 4.7 Set the boundaries of scope