Cargando…
Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience /
The proven strategy for driving patient satisfaction, physician engagement, and better clinical outcomes with improved doctor-patient communication-from the thought leaders at Cleveland Clinic.
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[New York] :
McGraw-Hill Education,
[2016]
|
| Colección: | McGraw-Hill's AccessMedicine.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
| LEADER | 00000cam a2200000 i 4500 | ||
|---|---|---|---|
| 001 | OR_ocn950423315 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr |n||||||||| | ||
| 008 | 160523t20162016nyuac ob 001 0 eng d | ||
| 040 | |a UMI |b eng |e rda |e pn |c UMI |d TEFOD |d OCLCF |d TEFOD |d INM |d MMU |d OCLCO |d TMC |d USU |d OCL |d UIU |d SAV |d NJR |d OCLCO |d UAB |d OCLCQ |d OTZ |d NYGHE |d OCLCO |d TOH |d AU@ |d UUM |d OCLCQ |d JTB |d GWM |d YDX |d QGK |d OCLCO |d OCL |d INARC |d OCLCQ |d OCLCO | ||
| 019 | |a 1020005422 |a 1024286310 |a 1030136027 |a 1033579852 |a 1038451587 |a 1058925170 |a 1096219926 |a 1141418641 | ||
| 020 | |a 9780071845359 |q (electronic bk.) | ||
| 020 | |a 0071845356 |q (electronic bk.) | ||
| 020 | |z 9780071845342 |q (hardcover) | ||
| 020 | |z 0071845348 |q (hardcover) | ||
| 029 | 1 | |a AU@ |b 000062232544 | |
| 029 | 1 | |a CHBIS |b 011322456 | |
| 029 | 1 | |a CHVBK |b 549706968 | |
| 035 | |a (OCoLC)950423315 |z (OCoLC)1020005422 |z (OCoLC)1024286310 |z (OCoLC)1030136027 |z (OCoLC)1033579852 |z (OCoLC)1038451587 |z (OCoLC)1058925170 |z (OCoLC)1096219926 |z (OCoLC)1141418641 | ||
| 037 | |a CL0500000743 |b Safari Books Online | ||
| 037 | |a EDDC3349-25D3-4343-B729-D179675A7BD2 |b OverDrive, Inc. |n http://www.overdrive.com | ||
| 050 | 4 | |a R727.3 | |
| 060 | 4 | |a 2016 F-401 | |
| 060 | 4 | |a W 62 | |
| 082 | 0 | 4 | |a 610.7306/9 |2 23 |
| 084 | |a BUS007000 |2 bisacsh | ||
| 049 | |a UAMI | ||
| 245 | 0 | 0 | |a Communication the Cleveland Clinic way : |b how to drive a relationship-centered strategy for superior patient experience / |c edited by Adrienne Boissy, Timothy Gilligan. |
| 264 | 1 | |a [New York] : |b McGraw-Hill Education, |c [2016] | |
| 264 | 4 | |c ©2016 | |
| 300 | |a 1 online resource : |b illustrations, portraits | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a McGraw-Hill's AccessMedicine | |
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a "I already know this" and "Patients know I care": designing a culture that is ready for communication skills training -- Leveraging your burning platform -- Keys to launching a successful communication skills training program -- Birth of the R.E.D.E. Model -- Making communication skills resonate with experienced clinicians -- Conversations that haunt clinicians -- Individual peer coaching: what to do about Dr. Jones? -- Facilitating staff physicians is not the same as teaching residents or students ... or is it? -- Who facilitates whom? Advanced care provider training -- Empathic communication through the loop lens: a surgeon's perspective -- "Trust me, I'm a doctor!": building, supporting, and maintaining professionalism -- The awesome power of vulnerability. | |
| 588 | 0 | |a Online resource; title from electronic title page (AccessMedicine, viewed January 16, 2018). | |
| 520 | 3 | |a The proven strategy for driving patient satisfaction, physician engagement, and better clinical outcomes with improved doctor-patient communication-from the thought leaders at Cleveland Clinic. | |
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 610 | 2 | 0 | |a Cleveland Clinic Foundation. |
| 610 | 2 | 2 | |a Cleveland Clinic Foundation |
| 610 | 2 | 7 | |a Cleveland Clinic Foundation |2 fast |
| 650 | 0 | |a Medical personnel and patient. | |
| 650 | 0 | |a Patient-centered health care. | |
| 650 | 0 | |a Interpersonal communication. | |
| 650 | 0 | |a Physician and patient. | |
| 650 | 0 | |a Medical ethics. | |
| 650 | 0 | |a Corporate culture. | |
| 650 | 1 | 2 | |a Physician-Patient Relations |
| 650 | 1 | 2 | |a Health Communication |
| 650 | 2 | |a Professional-Patient Relations | |
| 650 | 2 | |a Ethics, Medical | |
| 650 | 2 | 2 | |a Patient-Centered Care |
| 650 | 2 | 2 | |a Organizational Culture |
| 650 | 6 | |a Relations personnel médical-patient. | |
| 650 | 6 | |a Soins centrés sur le patient. | |
| 650 | 6 | |a Communication interpersonnelle. | |
| 650 | 6 | |a Relations médecin-patient. | |
| 650 | 6 | |a Éthique médicale. | |
| 650 | 6 | |a Culture organisationnelle. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Business Communication |v General. |2 bisacsh | |
| 650 | 7 | |a Corporate culture |2 fast | |
| 650 | 7 | |a Interpersonal communication |2 fast | |
| 650 | 7 | |a Medical ethics |2 fast | |
| 650 | 7 | |a Medical personnel and patient |2 fast | |
| 650 | 7 | |a Patient-centered health care |2 fast | |
| 650 | 7 | |a Physician and patient |2 fast | |
| 655 | 2 | |a Electronic Books | |
| 655 | 2 | |a Case Reports | |
| 655 | 7 | |a Case studies. |2 lcgft | |
| 655 | 7 | |a Études de cas. |2 rvmgf | |
| 700 | 1 | |a Boissy, Adrienne, |e editor. | |
| 700 | 1 | |a Gilligan, Timothy, |e editor. | |
| 776 | 0 | 8 | |i Print version: |t Communication the Cleveland Clinic way. |d New York : McGraw-Hill Education, [2016] |z 9780071845342 |w (DLC) 2015051012 |w (OCoLC)941713067 |
| 830 | 0 | |a McGraw-Hill's AccessMedicine. | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9780071845359/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 938 | |a Internet Archive |b INAR |n communicationcle0000unse | ||
| 938 | |a McGraw Hill Education |b MGRW |n scn00310234 | ||
| 938 | |a YBP Library Services |b YANK |n 16841213 | ||
| 994 | |a 92 |b IZTAP | ||