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Connected leadership : how to build a more agile, customer-driven business /
Connected Leadership will show you how to:· Create a more agile organisation & respond swiftly to changing markets & customer needs· Cope with increasing market complexity & uncertainty· Build trust, reputation & become a more authentic leader· Develop a 'connected leadership�...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Harlow, United Kingdom :
Pearson Education,
2016.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright Page
- Contents
- Foreword
- About the author
- Acknowledgements
- Publisher's acknowledgements
- Introduction
- 1 Why you need to know about connected leadership
- Old models are breaking down
- A new style of leadership
- Understanding connected leadership
- Key benefits of connected leadership
- Case study
- Connected leadership at Mandarin Oriental
- 2 The end of business as usual?
- Understanding the big trends
- The rise of the 'new consumer'
- The emergence of the open and networked society
- The arrival of the 'Millennials'
- Summary
- 3 The connected leadership challenge
- Reinventing leadership
- Leaders face a complex set of challenges
- What does the connected organisation look like?
- Leadership brand
- What does the connected leader look like?
- Case study
- Leading from the front
- Next steps
- 4 Purpose and direction
- A time for renewal
- Why direction and purpose?
- Developing a clear sense of purpose
- Establishing the right direction
- The leader's role
- Case study
- Connected leadership at Standard Chartered
- 5 Values in action
- Redefining and aligning the core values
- What's important around here?
- Authentic leadership
- Creating a values-led culture
- Ethical leadership
- Case study
- Values and authenticity at Marks and Spencer
- 6 Connected relationships
- Looking outward
- Developing open and transparent relationships
- Balanced processing of information
- Strengthening key relationships
- questions to ask
- 7 Devolving decision making
- Rethinking the balance of power
- Why decision making needs to be devolved
- Organisational level
- Your role as leader
- Case study
- Devolved decision making in action at Zara
- 8 Encouraging collaborative achievement
- Breaking down barriers
- Why collaboration counts
- Organisational level
- Your role as leader
- Case study
- Collaboration at PayPal
- 9 Creating an agile organisation
- Dealing with turbulence
- Innovation: unleashing the entrepreneurial spirit
- Develop a learning organisation
- Disruption builds adaptive leaders
- Prioritise ruthlessly
- Case study
- Agility and customer focus at Three
- 10 Taking people with you
- Building a connected company through strategic engagement
- Engaging all the managers
- Engaging everyone to create the connected company
- Communicating connectivity effectively
- Case study
- Engaging people at Shop Direct
- Connected company survey
- 11 Next steps
- Reflection
- Connected society
- Conclusion
- Index