The skilled facilitator : a comprehensive resource for consultants, facilitators, managers, trainers, and coaches /

Annotation

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Schwarz, Roger M., 1956- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco : Jossey-Bass, [2002]
Edición:Second edition.
Colección:Jossey-Bass business & management series.
Temas:
Communication in management.
Communication in personnel management.
Group facilitation.
Teams in the workplace.
Conflict management.
Communication en gestion.
Communication en direction du personnel.
Facilitation sociale.
Équipes de travail.
Gestion des conflits.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches, New and Revised; CONTENTS; Preface to the Revised Edition; Acknowledgments; The Author; PART ONE: HOW FACILITATION HELPS GROUPS; 1 The Skilled Facilitator Approach; 2 What Makes Work Groups Effective?; 3 The Facilitator and Other Facilitative Roles; PART TWO: DIAGNOSING BEHAVIOR IN GROUPS; 4 Understanding the Theories That Guide Our Actions; 5 Ground Rules for Effective Groups; 6 Diagnosing Behaviors That Enhance or Hinder Group Effectiveness; PART THREE: INTERVENING IN GROUPS
  • 7 Deciding Whether, How, and Why to Intervene8 How to Intervene; 9 Using the Ground Rules to Intervene; 10 Using the Skilled Facilitator Approach with Other Processes; 11 Beginning and Ending Meetings; 12 Dealing with Emotions; PART FOUR: AGREEING TO WORK TOGETHER; 13 Contracting: Deciding Whether and How to Work Together; 14 Working with Another Facilitator; PART FIVE: USING FACILITATIVE SKILLS IN YOUR OWN ORGANIZATION; 15 Serving as Facilitator in Your Own Organization; 16 The Facilitative Leader; Resource A: Current and Previous Ground Rules; Resource B: Sample Planning Meeting Letter
  • Resource C: Guidelines for Developing an Effective ContractResource D: Sample Agreement for Basic Facilitation; Resource E: Sample Agreement for Developmental Facilitation; Resource F: Guidelines for Using Experiential Exercises and Self-Knowledge Instruments; Resource G: Questions for Cofacilitators; Resource H: Guidelines for Contracting with Your Manager; References; Index

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