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|a Fleming, Kerrie,
|e author.
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|a The leader's guide to emotional agility :
|b how to use soft skills to get hard results /
|c Kerrie Fleming.
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|a First edition.
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|a Harlow, England ;
|a New York :
|b Pearson,
|c [2016]
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|c ©2016
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|a 1 online resource (1 volume) :
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|a Print version record.
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|a Includes bibliographical references and index.
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|a Why you need to read this book -- Introduction -- Structure of the book -- The seven steps to emotional agility (ea) -- Step one: the real you -- Step two: how do you feel and why does it matter? -- Step three: becoming aware of others -- Step four: understanding the emotions -- Step five: managing your own emotions -- Step six: managing the emotions of others -- Step seven: creating awareness -- Emotional agility in action -- Using ea for difficult performance appraisals -- How to motivate a disengaged team using ea -- Using ea to enhance creativity and innovation -- Managing change using ea -- Becoming a more effective and influential leader using the seven steps of ea -- Conclusion -- Appendices.
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|a "Takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people."--Publisher description.
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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|a Leadership.
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|a Emotional intelligence.
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|a Emotions.
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|a Leadership.
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|a Intelligence émotionnelle.
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|a Emotions
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|a Leadership
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776 |
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|i Print version:
|a Fleming, Kerrie.
|t Leader's guide to emotional agility.
|b First edition.
|d Harlow, England ; New York : Pearson, 2016
|z 9781292083049
|w (DLC) 2015035058
|w (OCoLC)921141361
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|u https://learning.oreilly.com/library/view/~/9781292083070/?ar
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