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Negotiating the impossible : how to break deadlocks and resolve ugly conflicts (without money or muscle) /

Using behind-the-scenes stories of fascinating real-life negotiations to illustrate key lessons, this book shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. --

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Malhotra, Deepak, 1975- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oakland, CA : Berrett-Koehler Publishers, [2016]
Edición:First edition.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Malhotra, Deepak,  |d 1975-  |e author. 
245 1 0 |a Negotiating the impossible :  |b how to break deadlocks and resolve ugly conflicts (without money or muscle) /  |c Deepak Malhotra. 
250 |a First edition. 
264 1 |a Oakland, CA :  |b Berrett-Koehler Publishers,  |c [2016] 
264 4 |c ©2016 
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504 |a Includes bibliographical references and index. 
520 |a Using behind-the-scenes stories of fascinating real-life negotiations to illustrate key lessons, this book shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. --  |c Edited summary from book. 
505 0 |a Preface -- Introduction -- Power of framing -- The power of framing -- Leveraging the power of framing -- Logic of appropriateness -- Strategic ambiguity -- Limits of framing -- First-mover advantage -- Power of process -- The power of process -- Leveraging the power of process -- Preserve forward momentum -- Stay at the table -- Limits of process -- Changing the rules of engagement -- Power of empathy -- The power of empathy -- Leveraging the power of empathy -- Yielding -- Map out the negotiation space -- Partners, not opponents -- Compare the maps -- The path forward -- Notes -- Index -- Acknowledgments -- About the author. 
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650 0 |a Negotiation. 
650 0 |a Conflict management. 
650 2 |a Negotiating 
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650 6 |a Négociations. 
650 6 |a Gestion des conflits. 
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650 7 |a BUSINESS & ECONOMICS  |x Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management Science.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Organizational Behavior.  |2 bisacsh 
650 7 |a Conflict management  |2 fast 
650 7 |a Negotiation  |2 fast 
650 7 |a Negotiation in business  |2 fast 
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