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Leadership lessons from a UPS driver : delivering a culture of we, not me /
United Parcel Service (UPS) is a household name that customers and investors alike hold in high regard. Who hasn't been delighted by a right-on-time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 while so many oth...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Oakland, CA :
Berrett-Koehler Publishers,
[2016]
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| Colección: | A BK business book Leadership lessons from a UPS driver
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Cover
- Contents
- Introduction
- CHAPTER 1 Delivering a Culture
- CHAPTER 2 Building a Successful Team
- CHAPTER 3 Divine Intervention
- CHAPTER 4 Developing Your Team's Unique Talents
- CHAPTER 5 Targeting the Most Critical Information
- CHAPTER 6 Cultivating the X Factor
- CHAPTER 7 Maintaining an Ethical Environment
- CHAPTER 8 Fostering Positive Interactions
- CHAPTER 9 Moving Forward
- CHAPTER 10 Prepare for Places Unexpected
- CHAPTER 11 Signed, Sealed, and Delivered
- A Study Guide for Leaders and Their Teams
- Endnotes
- The "We" (It's Not Just Me!)
- Acknowledgments
- Index
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- X
- Z
- About the Author.