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501 ways to roll out the red carpet for your customers : easy-to-implement ideas to inspire loyalty, get new customers, and make a lasting impression /

This book is packed with proven, ready-to-implement action ideas to enhance your customers' experience. You'll find examples from a variety of fields, from healthcare, banking, and entertainment to small business, retail, and entrepreneurial ventures. 501 Ways to Roll Out the Red Carpet fo...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Cutting, Donna, 1966-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Wayne, NJ : The Career Press, [2016]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Cutting, Donna,  |d 1966- 
245 1 0 |a 501 ways to roll out the red carpet for your customers :  |b easy-to-implement ideas to inspire loyalty, get new customers, and make a lasting impression /  |c Donna Cutting. 
246 3 |a Five hundred one ways to roll out the red carpet for your customers 
246 3 |a Five hundred and one ways to roll out the red carpet for your customers 
264 1 |a Wayne, NJ :  |b The Career Press,  |c [2016] 
264 4 |c ©2016 
300 |a 1 online resource (1 volume) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
588 0 |a Online resource; title from title page (viewed January 15, 2016). 
500 |a Includes index. 
520 |a This book is packed with proven, ready-to-implement action ideas to enhance your customers' experience. You'll find examples from a variety of fields, from healthcare, banking, and entertainment to small business, retail, and entrepreneurial ventures. 501 Ways to Roll Out the Red Carpet for Your Customers will give you helpful tips to: make "red-carpet service" a first and lasting impression; get your team "red-carpet ready"; inspire positive word-of-mouth by delivering wow; handle service recovery with style; employ creative marketing ideas and social media savvy. --  |c Edited summary from book 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Customer loyalty. 
650 0 |a Customer relations. 
650 6 |a Consommateurs  |x Fidélité. 
650 7 |a BUSINESS & ECONOMICS  |x Customer Relations.  |2 bisacsh 
650 7 |a Customer loyalty.  |2 fast  |0 (OCoLC)fst00885531 
650 7 |a Customer relations.  |2 fast  |0 (OCoLC)fst00885533 
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