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171104s2016 nyu ob 001 0 eng |
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|a 9781259585432
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|a 658.02
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|a UAMI
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|a Silverstein, Michael J.,
|e author.
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245 |
1 |
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|a Rocket :
|b eight lessons to secure infinite growth /
|c Michael J. Silverstein, Dylan Bolden, Rune Jacobsen, Rohan Sajdeh ; the Boston Consulting Group.
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264 |
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1 |
|a New York :
|b McGraw-Hill Education,
|c [2016]
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|c ©2016
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300 |
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|a 1 online resource (xxxiv, 284 pages)
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|a online resource
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|a Includes bibliographical references (pages 252-269) and index.
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|a Introduction : cultivate the apostles to become a beloved, iconic brand -- Chapter one : Don't ask your customers what they want (because they don't know until you show them) -- Chapter two : Woo your biggest fans (because they're absolutely worth it) -- Chapter three : Always welcome your customer's scorn (because you'll come back stronger) -- Chapter four : Looks do count (because people really do judge a book by its cover) -- Chapter five : Transform your employers into passionate disciples (because love is truly infectious) -- Chapter six : Better ramp up your virtual relationships (because that's what your customers are doing) -- Chapter seven : Take giant leaps (because you're not going to win with timid steps) -- Chapter eight : find out what schismogenesis means (because it will save your relationships) -- Epliogue : tools, techniques, challenges, and words of advice -- Final words of advice : so what does it take to build a great brand?
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520 |
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|a Rocket tells the story of how sixteen remarkable business leaders created great brands. Leslie Wexner tells you how he turned a two-store chain into a $6.5 billion worldwide brand called Victoria Secret, and Howard Shultz shares how he took his passion for a little coffee shop in Seattle and grew it into a 22,000-store chain, just to name two. Every story is connected to a "how-to" lesson, and by the end, you'll have what you need to turn your best customers into apostles, cravers, and brand ambassadors. A must-have guide for everyone who wants to grow their business faster than a competitor, this authentic, vibrant, and engaging book brings you the latest practical techniques for knowing your customers' desires and behaviours in order to deliver intimately rewarding experiences every time they shop--including knowing what they need before they do
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588 |
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|a Print version record and CIP data provided by publisher; resource not viewed.
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590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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650 |
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|a Success in business.
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650 |
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|a Strategic planning.
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650 |
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0 |
|a Business planning.
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650 |
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0 |
|a Customer relations.
|
650 |
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|a Small business
|x Growth.
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650 |
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6 |
|a Succès dans les affaires.
|
650 |
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6 |
|a Planification stratégique.
|
650 |
|
6 |
|a Petites et moyennes entreprises
|x Croissance.
|
650 |
|
7 |
|a Business planning
|2 fast
|
650 |
|
7 |
|a Customer relations
|2 fast
|
650 |
|
7 |
|a Small business
|x Growth
|2 fast
|
650 |
|
7 |
|a Strategic planning
|2 fast
|
650 |
|
7 |
|a Success in business
|2 fast
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700 |
1 |
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|a Bolden, Dylan,
|e author.
|
700 |
1 |
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|a Jacobsen, Rune,
|e author.
|
700 |
1 |
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|a Sajdeh, Rohan,
|e author.
|
710 |
2 |
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|a Boston Consulting Group,
|e author.
|
776 |
0 |
8 |
|i Print version:
|t Rocket.
|d New York : McGraw-Hill Education, [2016]
|z 9781259585425
|w (DLC) 2017301506
|
856 |
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|u https://learning.oreilly.com/library/view/~/9781259585432/?ar
|z Texto completo (Requiere registro previo con correo institucional)
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