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Rocket : eight lessons to secure infinite growth /

Rocket tells the story of how sixteen remarkable business leaders created great brands. Leslie Wexner tells you how he turned a two-store chain into a $6.5 billion worldwide brand called Victoria Secret, and Howard Shultz shares how he took his passion for a little coffee shop in Seattle and grew it...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Silverstein, Michael J. (Autor), Bolden, Dylan (Autor), Jacobsen, Rune (Autor), Sajdeh, Rohan (Autor)
Autor Corporativo: Boston Consulting Group (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill Education, [2016]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Silverstein, Michael J.,  |e author. 
245 1 0 |a Rocket :  |b eight lessons to secure infinite growth /  |c Michael J. Silverstein, Dylan Bolden, Rune Jacobsen, Rohan Sajdeh ; the Boston Consulting Group. 
264 1 |a New York :  |b McGraw-Hill Education,  |c [2016] 
264 4 |c ©2016 
300 |a 1 online resource (xxxiv, 284 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
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504 |a Includes bibliographical references (pages 252-269) and index. 
505 0 |a Introduction : cultivate the apostles to become a beloved, iconic brand -- Chapter one : Don't ask your customers what they want (because they don't know until you show them) -- Chapter two : Woo your biggest fans (because they're absolutely worth it) -- Chapter three : Always welcome your customer's scorn (because you'll come back stronger) -- Chapter four : Looks do count (because people really do judge a book by its cover) -- Chapter five : Transform your employers into passionate disciples (because love is truly infectious) -- Chapter six : Better ramp up your virtual relationships (because that's what your customers are doing) -- Chapter seven : Take giant leaps (because you're not going to win with timid steps) -- Chapter eight : find out what schismogenesis means (because it will save your relationships) -- Epliogue : tools, techniques, challenges, and words of advice -- Final words of advice : so what does it take to build a great brand? 
520 |a Rocket tells the story of how sixteen remarkable business leaders created great brands. Leslie Wexner tells you how he turned a two-store chain into a $6.5 billion worldwide brand called Victoria Secret, and Howard Shultz shares how he took his passion for a little coffee shop in Seattle and grew it into a 22,000-store chain, just to name two. Every story is connected to a "how-to" lesson, and by the end, you'll have what you need to turn your best customers into apostles, cravers, and brand ambassadors. A must-have guide for everyone who wants to grow their business faster than a competitor, this authentic, vibrant, and engaging book brings you the latest practical techniques for knowing your customers' desires and behaviours in order to deliver intimately rewarding experiences every time they shop--including knowing what they need before they do 
588 0 |a Print version record and CIP data provided by publisher; resource not viewed. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Success in business. 
650 0 |a Strategic planning. 
650 0 |a Business planning. 
650 0 |a Customer relations. 
650 0 |a Small business  |x Growth. 
650 6 |a Succès dans les affaires. 
650 6 |a Planification stratégique. 
650 6 |a Petites et moyennes entreprises  |x Croissance. 
650 7 |a Business planning  |2 fast 
650 7 |a Customer relations  |2 fast 
650 7 |a Small business  |x Growth  |2 fast 
650 7 |a Strategic planning  |2 fast 
650 7 |a Success in business  |2 fast 
700 1 |a Bolden, Dylan,  |e author. 
700 1 |a Jacobsen, Rune,  |e author. 
700 1 |a Sajdeh, Rohan,  |e author. 
710 2 |a Boston Consulting Group,  |e author. 
776 0 8 |i Print version:  |t Rocket.  |d New York : McGraw-Hill Education, [2016]  |z 9781259585425  |w (DLC) 2017301506 
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