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Beyond blame : learning from failure and success /
"IT veteran Dave Zweiback describes an incident that threatens the very existence of a large financial institution, and the counterintuitive steps its leadership took to stop the downward spiral. Their novel approach is grounded in proven concepts from complexity science, resilience engineering...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Sebastopol, CA :
O'Reilly Media,
2015.
|
| Edición: | First edition. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 100 | 1 | |a Zwieback, Dave, |e author. | |
| 245 | 1 | 0 | |a Beyond blame : |b learning from failure and success / |c Dave Zwieback. |
| 246 | 3 | 0 | |a Learning from failure and success |
| 250 | |a First edition. | ||
| 264 | 1 | |a Sebastopol, CA : |b O'Reilly Media, |c 2015. | |
| 300 | |a 1 online resource (xv, 73 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Online resource; title from title page (Safari, viewed October 27, 2015). | |
| 500 | |a Includes index. | ||
| 505 | 0 | |a Executive action -- Dealing with the root cause -- Operator error -- the bad apples -- Holding to account -- Why things break -- Who's to blame? -- Trade-offs -- Reliable errors (or reliably error-prone) -- The second victim -- The downside of blame -- Paradigm shift -- Executive support -- Complex, adaptive systems -- The learning review -- The timeline -- The town hall -- The learning review framework. | |
| 520 | |a "IT veteran Dave Zweiback describes an incident that threatens the very existence of a large financial institution, and the counterintuitive steps its leadership took to stop the downward spiral. Their novel approach is grounded in proven concepts from complexity science, resilience engineering, human factors, cognitive science, and organizational psychology. It allows us to identify the underlying conditions for failure, and make our systems (and organizations) safer and more resilient."--Page 4 of cover | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Learning. | |
| 650 | 0 | |a Management. | |
| 650 | 0 | |a Success in business. | |
| 650 | 6 | |a Apprentissage. | |
| 650 | 6 | |a Gestion. | |
| 650 | 6 | |a Succès dans les affaires. | |
| 650 | 7 | |a management. |2 aat | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industrial Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management Science. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Learning. |2 fast |0 (OCoLC)fst00994826 | |
| 650 | 7 | |a Management. |2 fast |0 (OCoLC)fst01007141 | |
| 650 | 7 | |a Success in business. |2 fast |0 (OCoLC)fst01137062 | |
| 776 | 0 | 8 | |i Print version: |a Zwieback, Dave. |t Beyond blame. |b First edition. |d Sebastopol, CA : O'Reilly Media, 2015 |z 9781491906415 |z 1491906413 |w (OCoLC)891609086 |
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