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|a Robinson, Dana Gaines,
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|a Performance consulting :
|b a strategic process to improve, measure, and sustain organizational results /
|c Dana Gaines Robinson [and four others].
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|a Strategic process to improve, measure, and sustain organizational results
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|a Third edition, completely revised and updated.
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|a This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. It features tools, models, and checklists and will enable you to make a difference in your organization that is valued, measurable, and sustainable. --
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