Communication skills training /

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Individuals, teams, and organizations are only as good as their ability to communicate effectively. This guide offers the crucial tools you'll need to help your workshop participants master the skills that drive performance. This first book in the ATD Workshop Series offers This volume incorpor...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Orey, Maureen (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Alexandria, VA : ATD Press, [2015]
Colección:ASTD trainer's workshop series.
Temas:
Business communication.
Communication.
Commercial correspondence.
Public speaking.
Communication dans l'entreprise.
Information.
Art de parler en public.
Business communication
Commercial correspondence
Communication
Public speaking
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Introduction: How to use this book
  • Section I: The workshops. Two-day communication skills workshop
  • One-day communication skills workshop
  • Half-day communication skills workshop
  • Customizing the communication skills workshop
  • Section II: Essentials of effective communication skills training. Identifying needs for communication skills training
  • Understanding the foundations of training design
  • Leveraging technology to maximize and support design and delivery
  • Delivering your communication skills workshop: be a great facilitator
  • Evaluating workshop results
  • Section III: Post-workshop learning. The follow-up coach
  • Section IV: Workshop supporting documents and online support. Learning activities
  • Assessments
  • Handouts
  • Online tools and downloads.

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