Leadership basics for frontline managers : tips for raising your level of effectiveness and communication /

"This book explains how to manage and work with people more effectively. Focused on interpersonal management skills, it is organized into three categories: Personal Effectiveness, Leadership, and Communication. Each chapter has been written to stand on its own and can easily be read in short ti...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Templeman, Bill
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton : Productivity Press Book, [2014]
Temas:
Leadership.
Communication in management.
Leadership
Communication en gestion.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Communication in management
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Chapter 1 Extreme Organizational Politics: Wishfulness and Yesmanship
  • Chapter 2 How to Work with Information Overload
  • Chapter 3 Asking Better Questions
  • Chapter 4 Coaching at Work
  • Chapter 5 How to Deal with Difficult People
  • Chapter 6 The Gift of Business Failure: Resilience
  • SECTION II: Leadership
  • Chapter 7 End Continuous Conflicts at Work
  • Chapter 8 How to Build Stronger Teams at Work
  • Chapter 9 Catch Your People Doing Something Right
  • Building a Strengths-Based Organization: Leadership Best Practices.
  • Chapter 10 How to Convert Enemies to Allies
  • Chapter 11 What Really Motivates Employees? A New Approach to Motivation
  • Chapter 12 Recession Survival Strategies: Courage and Entrepreneurship
  • Chapter 13 What Frontline Managers Need to Know about Delegating Work
  • Chapter 14 The Science and Art of Great Interviewing
  • Effective Interviewers Are Great at Assessing the 3 Cs:Capability, Commitment, and Chemistry
  • Use a Consistent Structure for All Interviews
  • Prepare the Right Questions in Advance
  • During the Interview
  • Do Not Overlook the Need to Check for Fit intoYour Organization's Culture.
  • Chapter 15 Managing during Tough Times SCCIO Analysis
  • Business Sector: Tourism and Hospitality
  • Manage Your People Well
  • Chapter 16 Viral Leadership: How to Create Positive Change
  • Chapter 17 How Can You Learn to Make Better Business Decisions?
  • SECTION III: Communication
  • Chapter 18 How Designed Conversations Get Winning Results
  • What Is a Designed Conversation?
  • Eight Steps to Running a Designed Conversation
  • Chapter 19 How to Get More Great Ideas at Work
  • Chapter 20 Are Intergenerational Conflicts Hurting Your Business?
  • Chapter 21 How to Run Effective Meetings.
  • A Quick Refresher: How to Run Effective Meetings Before the Meeting
  • During the Meeting
  • Afterward
  • Chapter 22 The Basics of Giving and Receiving Feedback
  • Giving Feedback
  • How to Give Constructive Feedback
  • How to Receive Constructive Feedback
  • SECTION IV: Your Career
  • Chapter 23 How to Manage Your Career
  • Chapter 24 The Rise and Fall of a Dictator: A Leadership CaseHistory
  • Chapter 25 Be the Change You Want to See in Others: A Leadership Case History
  • About the Author.

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