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Customer focused process innovation : linking strategic intent to everyday execution /

Hamme reveals a method for connecting your company's value creation processes to customer-desired products, forging a link between strategic intentions and everyday business activities by making it a goal to systematize innovation in your company. You'll learn how to transform your organiz...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hamme, David (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill Education, [2015]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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100 1 |a Hamme, David,  |e author. 
245 1 0 |a Customer focused process innovation :  |b linking strategic intent to everyday execution /  |c David Hamme. 
246 3 0 |a Linking strategic intent to everyday execution 
264 1 |a New York :  |b McGraw-Hill Education,  |c [2015] 
264 4 |c ©2015 
300 |a 1 online resource (1 volume) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
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588 0 |a Print version record. 
504 |a Includes bibliographical references and index. 
520 |a Hamme reveals a method for connecting your company's value creation processes to customer-desired products, forging a link between strategic intentions and everyday business activities by making it a goal to systematize innovation in your company. You'll learn how to transform your organization into a Process Focused Enterprise where organizational silos, command-and-control management, guesswork, and information inadequacies cease to exist--and where intuitive, simplified, fact-based, customer-connected approaches are the rule. Topics include: assessing your current operational capabilities by visually depicting work streams and building conceptual blueprints from your core value chain to the end consumer; driving customer-focused improvements by building feedback loops from the front lines and by managing the customer's processes; implementing a system that embeds process management practices to ensure process delivers the greatest financial benefit. --  |c Edited summary from book. 
505 0 |a Machine generated contents note: 1. The Challenge of Change -- 2. The Innovation Recipe: Surfing the Wave of Change -- 3. The Power of Process -- 4. Innovation via a Process-Based Approach -- 5. Process System: Only Build with an Accurate Blueprint -- 6. Process Governance: The Electrician Performs the Electrical Work -- 7. The Innovation Plan: A Methodical Approach Is Needed to Build a Skyscraper -- 8. Implementation of a Process-Based Approach -- 9. Executing a Process-Based Initiative -- 10.A Process-Focused Enterprise in Action -- 11. The Future of Process-Focused Enterprises. 
546 |a English. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Reengineering (Management) 
650 0 |a Organizational effectiveness. 
650 0 |a Organizational change. 
650 0 |a Diffusion of innovations. 
650 0 |a Industrial management. 
650 2 |a Organizational Innovation 
650 2 |a Diffusion of Innovation 
650 6 |a Réingénierie organisationnelle. 
650 6 |a Efficacité organisationnelle. 
650 6 |a Changement organisationnel. 
650 6 |a Innovations  |x Diffusion. 
650 6 |a Gestion d'entreprise. 
650 7 |a Diffusion of innovations.  |2 fast  |0 (OCoLC)fst00893549 
650 7 |a Industrial management.  |2 fast  |0 (OCoLC)fst00971246 
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650 7 |a Organizational effectiveness.  |2 fast  |0 (OCoLC)fst01047852 
650 7 |a Reengineering (Management)  |2 fast  |0 (OCoLC)fst01092359 
650 7 |a Management.  |2 hilcc 
650 7 |a Business & Economics.  |2 hilcc 
650 7 |a Management Styles & Communication.  |2 hilcc 
776 0 8 |i Print version:  |a Hamme, David.  |t Customer focused process innovation.  |d New York : McGraw-Hill, [2015]  |z 9780071834704  |w (DLC) 2014015837  |w (OCoLC)878812948 
856 4 0 |u https://learning.oreilly.com/library/view/~/9780071834704/?ar  |z Texto completo (Requiere registro previo con correo institucional) 
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