Brilliant communication skills /
What does it take to be a successful communicator? Just about every job requires excellent communication skills. To get ahead at work you need to be able to express yourself clearly and understand the feelings, needs and intentions of others. So how can you make sure other people understand you and...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Harlow, United Kingdom :
Pearson Education,
2015
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Edición: | Rajackted edition. |
Colección: | Brilliant.
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Part 1 Chapter 1 What is communication? Knowing your communication style Chapter 2 Confident communication Chapter 3 Active listening and skilful questioning Chapter 4 Reading between the lines; feelings, emotions and attitudes Chapter 5 What to say, how to say it. Chapter 6 Put it in writing Part 2 Chapter 7 Putting it into practice.