The stay interview : a manager's guide to keeping the best and brightest /
It's the worst sort of surprise: A valued and seemingly happy employee gives his notice. Can you do anything at this point Probably not. Could you have anticipated the departure and tried to prevent it? Absolutely. That's where this book comes in. This practical guide introduces managers t...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York :
AMACOM American Management Association,
2015.
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- The stay interview
- Preparing to conduct stay interviews
- Four essential skills
- Managing the exchange
- Developing stay plans
- Closing and forecasting
- Avoiding the thirteen stay interview traps
- Experienced managers tell their tales
- Based on a true story.