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Workplace conflict resolution essentials /

This book will provide practical, expert guidance on various approaches to negotiating and mediating a successful resolution for you and your team. You'll get coverage of negotiation techniques, mediation methods and solutions for managers and employees dealing with workplace conflict, and tips...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Scott, Vivian (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milton, Queensland : Wiley Publishing Australia Pty Ltd, 2015.
Colección:--For dummies.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:This book will provide practical, expert guidance on various approaches to negotiating and mediating a successful resolution for you and your team. You'll get coverage of negotiation techniques, mediation methods and solutions for managers and employees dealing with workplace conflict, and tips on building and maintaining successful teams to work through existing conflicts and help avoid future disturbances. Rather than resorting to arguments, surrendering, running away or filing a complaint, this resource shows you how to address uncomfortable conflict in the workplace head-on, giving you the tools and advice you need to restore peace, prevent conflicts from ever starting in the first place, and maintain better productivity while boosting morale. --
Notas:"Making Everything Easier!"--Cover.
Includes index.
Descripción Física:1 online resource (195 pages).
ISBN:9780730319467
0730319466
9780730319504
0730319504