Who stole my customer?? : winning strategies for creating and sustaining customer loyalty /

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Rebuild customer loyalty, strengthen customer relationships, and leverage the immense power of customer co-innovation! Harvey Thompson's Who Stole My Customer?? is the world's definitive guide to rebuilding customer loyalty: must-reading in C-Suites and top business schools worldwide. That...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Thompson, Harvey (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Upper Saddle River, New Jersey : Pearson Education, [2015]
Edición:Second edition.
Temas:
Customer loyalty.
Customer relations.
Consumer satisfaction.
Consommateurs > Fidélité.
Consommateurs > Satisfaction.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

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