Mapping the user experience /
"If you want to create products and services that provide real value, you should first identify touchpoints -- areas where business and customer needs intersect. This video workshop shows you how. Using various mapping techniques from UX design, you'll learn how to turn customer observatio...
Clasificación: | Libro Electrónico |
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Formato: | Electrónico Video |
Idioma: | Inglés |
Publicado: |
[Place of publication not identified] :
O'Reilly Media,
2014.
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |