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The truth doesn't have to hurt : how to use criticism to strengthen relationships, improve performance, and promote change /

Ignoring problems or always saying nice things will only maintain the status quo. This research-backed book delivers proven techniques and tools for motivating people and triggering improvement - swiftly and painlessly.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Bright, Deborah
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : AMACOM, American Management Association, [2015]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 4 |a The truth doesn't have to hurt :  |b how to use criticism to strengthen relationships, improve performance, and promote change /  |c Deb Bright, PH. D. 
264 1 |a New York :  |b AMACOM, American Management Association,  |c [2015] 
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505 0 |a Cover; Title; Copyright; Contents; Acknowledgments; Introduction; Part One: Understanding the Power and Use of Criticism; Chapter 1: Criticism Doesn't Have to Hurt; Chapter 2: Criticism Manners: Common Mistakes, and Some Dos and Don'ts; Chapter 3: Creating an Atmosphere of Acceptance: Establish Clear Relationship Expectations; Part Two: Making the Criticism Exchange Work for You; Chapter 4: Delivering Criticism with Confidence in Sensitive Times; Chapter 5: Receiving Criticism: You Have More Control Than You Think; Chapter 6: Avoiding the Tendency to Personalize Criticism. 
505 8 |a Part Three: Using Criticism for Positive ChangeChapter 7: Managing Work and Volunteer Teams: The Crucial Role Criticism Plays; Chapter 8: Handling Difficult Situations; Notes; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; Z; About the Author; Free Sample Chapter from Powerful Phrases for Dealing with Difficult People by Renée Evenson. 
520 |a Ignoring problems or always saying nice things will only maintain the status quo. This research-backed book delivers proven techniques and tools for motivating people and triggering improvement - swiftly and painlessly. 
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650 0 |a Criticism, Personal. 
650 0 |a Interpersonal relations. 
650 0 |a Performance. 
650 0 |a Change (Psychology) 
650 0 |a Adaptability (Psychology) 
650 0 |a Vocational qualifications. 
650 2 |a Adaptation, Psychological 
650 2 |a Feedback, Psychological 
650 2 |a Interpersonal Relations 
650 2 |a Professional Competence 
650 2 |a Task Performance and Analysis 
650 6 |a Critique (Psychologie) 
650 6 |a Rendement au travail. 
650 6 |a Changement (Psychologie) 
650 6 |a Adaptation (Psychologie) 
650 6 |a Qualifications professionnelles. 
650 7 |a PSYCHOLOGY  |x Applied Psychology.  |2 bisacsh 
650 7 |a SELF-HELP  |x Personal Growth  |x General.  |2 bisacsh 
650 7 |a SELF-HELP  |x Personal Growth  |x Happiness.  |2 bisacsh 
650 7 |a SELF-HELP  |x Personal Growth  |x Success.  |2 bisacsh 
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