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140828s2013 nyua o 000 0 eng d |
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|a 1083174378
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|a 0738438677
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|a 9780738438672
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|z 9780738438672
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|z (OCoLC)1074329902
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|a CL0500000472
|b Safari Books Online
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|a T58.64
|b .I54 2013
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|a 004/.36
|q OCoLC
|2 22/eng/20230216
|
| 049 |
|
|
|a UAMI
|
| 245 |
0 |
0 |
|a IT service management best practices :
|b using IBM SmartCloud control desk /
|c Bo Batty [and others].
|
| 246 |
3 |
|
|a Information technology service management best practices using International Business Machines SmartCloud control desk
|
| 250 |
|
|
|a 1st ed.
|
| 260 |
|
|
|a Poughkeepsie, NY :
|b IMB Corp., International Technical Support Organization,
|c 2013.
|
| 300 |
|
|
|a 1 online resource (1 volume) :
|b illustrations
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|
| 337 |
|
|
|a computer
|b c
|2 rdamedia
|
| 338 |
|
|
|a online resource
|b cr
|2 rdacarrier
|
| 490 |
1 |
|
|a IBM redbooks
|
| 588 |
0 |
|
|a Online resource; title from cover (Safari, viewed August 14, 2014).
|
| 590 |
|
|
|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
|
| 630 |
0 |
0 |
|a SmartCloud.
|
| 630 |
0 |
7 |
|a SmartCloud.
|2 blmlsh
|
| 650 |
|
0 |
|a Information technology projects
|x Management.
|
| 650 |
|
0 |
|a Electronic data interchange.
|
| 650 |
|
6 |
|a Projets de technologie de l'information
|x Gestion.
|
| 650 |
|
6 |
|a Échange électronique d'information.
|
| 650 |
|
7 |
|a Electronic data interchange
|2 fast
|
| 650 |
|
7 |
|a Management.
|2 hilcc
|
| 650 |
|
7 |
|a Business & Economics.
|2 hilcc
|
| 650 |
|
7 |
|a Management Theory.
|2 hilcc
|
| 700 |
1 |
|
|a Batty, Bo.
|
| 710 |
2 |
|
|a International Business Machines Corporation.
|b International Technical Support Organization.
|
| 776 |
0 |
8 |
|i Print version:
|a Batty, Bo.
|t IT service management best practices : using IBM SmartCloud control desk.
|b First edition.
|d Poughkeepsie, New York : IBM Corporation, International Technical Support Organization, 2013
|z 9780738438672
|
| 830 |
|
0 |
|a IBM redbooks.
|
| 856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/0738438677/?ar
|z Texto completo (Requiere registro previo con correo institucional)
|
| 994 |
|
|
|a 92
|b IZTAP
|
