Warranty claims reduction : a modern approach with continuous improvement techniques /

Warranty ClaimsUnderstanding the Real Warranty CostsTraditional Methods of Reducing Warranty CostAutomated Claims Approval, Tracking, and PaperworkImproving Outgoing QualityImproving ReliabilityPreservation and Packaging ImprovementPrinciples of the Modern ApproachOther Warranty Reduction ActionsSup...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Blank, Ronald (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Productivity Press, 2014.
Temas:
Quality control.
Continuous improvement process.
Qualité > Contrôle.
Amélioration continue.
quality control.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Continuous improvement process
Quality control
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Warranty ClaimsUnderstanding the Real Warranty CostsTraditional Methods of Reducing Warranty CostAutomated Claims Approval, Tracking, and PaperworkImproving Outgoing QualityImproving ReliabilityPreservation and Packaging ImprovementPrinciples of the Modern ApproachOther Warranty Reduction ActionsSupplier Cost RecoveryOn-Site Claims ProcessingRotating Product ExchangeCustomer TrainingOther Warranty Reduction ActionsRecord KeepingWarranty System Productivity ImprovementStreamlining Service OperationsCommunications and PaperworkProcess FlowErgonomics and the Warranty Service Area LayoutMaterial H.
Descripción Física:1 online resource
Bibliografía:Includes bibliographical references and index.
ISBN:9781482209143
1482209144

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