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Quality of Experience Engineering for Customer Added Value Services : From Evaluation to Monitoring /
Addressing the QoE for improving customer perception when using Added Value Services offered by service providers, from the evaluation to the monitoring and other management processes. The main goal of the book is to present state-of-the-art research results and experience reports in the area of Qua...
| Clasificación: | Libro Electrónico |
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| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London : Hobokoen, NJ :
ISTE, Ltd. ; John Wiley & Sons,
©2014.
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| Colección: | Networks and telecommunications series.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
| Sumario: | Addressing the QoE for improving customer perception when using Added Value Services offered by service providers, from the evaluation to the monitoring and other management processes. The main goal of the book is to present state-of-the-art research results and experience reports in the area of Quality Monitoring for Customer experience management, addressing amongst others currently important topics such as Service-aware Future Internet architecture for Quality of Experience (QoE) management on multimedia applications. |
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| Descripción Física: | 1 online resource |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9781118984352 1118984358 1306958377 9781306958370 9781118984345 111898434X 9781118984338 1118984331 |