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Business Relationship Manager : Careers in IT Service Management /
"Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between service provider and customer and relies on understanding customer needs. It pro...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London :
BCS,
2014.
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| Colección: | BCS guides to IT roles.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |