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The effective security officer's training manual /

The essential guide on how to be a 21st century security officer.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brislin, Ralph F.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Waltham, MA : Butterworth-Heinemann, 2014.
Edición:3rd ed.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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037 |a CL0500000428  |b Safari Books Online 
043 |a n-us--- 
050 4 |a HV8291.U6  |b B74 2014 
082 0 4 |a 363.2/89/0683 
049 |a UAMI 
100 1 |a Brislin, Ralph F. 
245 1 4 |a The effective security officer's training manual /  |c Ralph Brislin. 
250 |a 3rd ed. 
260 |a Waltham, MA :  |b Butterworth-Heinemann,  |c 2014. 
300 |a 1 online resource (viii, 326 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
588 0 |a Online resource; title from title page (Safari, viewed May 12, 2014). 
500 |a Previous edition: 1998. 
500 |a Includes index. 
505 0 |a Front Cover; The Effective Security Officer's Training Manual; Copyright; Dedication; Contents; Chapter 1 -- Introduction to Security; What is private security?; Development of private security in the United States; Security development and the future; September 11, 2001; New guidelines from ASIS; Summary; Chapter 2 -- Security Personnel; Standard 2.1 Training in private security; Standard 2.2 Professional certification programs; Standard 2.3 Job descriptions; Standard 2.4 Training related to job functions; Standard 2.5 Preassignment and basic training; Standard 2.6 Arms training. 
505 8 |a Standard 2.7 Ongoing trainingStandard 2.8 Training of supervisors and managers; Standard 2.9 State authority and responsibility for training; Standard 2.10 State boards to coordinate training efforts; Hallcrest I; Hallcrest II; Number of employees; Some security guard companies are growing; ASIS International Private Security Officer Selection and Training Guideline; Recruitment of security officers; Training; Job description and performance evaluation; Security personnel; Summary; Additional resources; Chapter 3 -- Company Policies and Procedures. 
505 8 |a Important note for company-specific and site-specific proceduresSite-specific training and site orientation; Other post duties; Summary; Chapter 4 -- Ethics; What is ethics?; Ethical violations or cardinal sins of security officers; Reporting of ethical violations; Summary; Case study #1; Case study #2; Ethics questions; Chapter 5 -- Professionalism; Observe and report; Reduce improper behavior; Create peace of mind; Complement and support a client's security program; Client relations; Perception versus reality; Appearance; Conduct and behavior; Nonsecurity duties; Summary; Discussion questions. 
505 8 |a Chapter 6 -- Public RelationsImage; Conduct; Attitude; Appearance; Importance of good public relations; Changing the perceptions; Summary; Discussion questions; Chapter 7 -- Cultural Diversity; Why cultural diversity is important?; Duty of the officer; Prejudice and racism; Summary; Discussion questions; Chapter 8 -- Persons with Special Needs; Intellectual disability; Learning disability; Interacting with people who have developmental disabilities; Communicating with people who have developmental disabilities; What do I do when I meet someone with a disability?; Summary; Exercises. 
505 8 |a Chapter 9 -- Interpersonal CommunicationImportance of communication; Definition of communication; Encoding; Medium; Decoding; Nonverbal communication; Personality factors and communication; Communication systems; Informal communication; Climate of the organization; Active listening; Common sense tips; Summary; Exercises; Reference; Chapter 10 -- Communications Systems and the Importance of Communication in an Emergency; Two-way radio communication; Telephone; Public address systems and intercoms; Importance of internal communication before and during an emergency; Summary; Exercises. 
505 8 |a Chapter 11 -- Physical Security. 
520 |a The essential guide on how to be a 21st century security officer. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Private security services  |z United States  |v Handbooks, manuals, etc. 
650 0 |a Police, Private  |z United States  |v Handbooks, manuals, etc. 
650 6 |a Services privés de sécurité  |z États-Unis  |v Guides, manuels, etc. 
650 6 |a Police privée  |z États-Unis  |v Guides, manuels, etc. 
650 7 |a Police, Private  |2 fast 
650 7 |a Private security services  |2 fast 
651 7 |a United States  |2 fast 
655 7 |a Handbooks and manuals  |2 fast 
776 0 8 |i Print version:  |a Brislin, Ralph.  |t Effective Security Officer's Training Manual.  |d Burlington : Elsevier Science, ©2014  |z 9780128000038 
856 4 0 |u https://learning.oreilly.com/library/view/~/9780128000038/?ar  |z Texto completo (Requiere registro previo con correo institucional) 
938 |a ProQuest Ebook Central  |b EBLB  |n EBL1657932 
938 |a YBP Library Services  |b YANK  |n 11723938 
994 |a 92  |b IZTAP