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The go-to expert : how to grow your reputation, differentiate yourself from the competition and win new business /

"Differentiating yourself from your peers is the challenge that every professional faces. This book gives you the clarity, process and confidence to make yourself stand out in a crowded market place." Toni Hunter, Partner, George Hay Chartered Accountants "This easy-to-read book shows...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Townsend, Heather
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Harlow, U.K. : Pearson, 2014.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Cover
  • Contents
  • About the authors
  • Author's acknowledgements
  • Publisher's acknowledgements
  • Foreword
  • Introduction
  • Part 1: Determining what your thing is
  • Chapter 1: Why do you want to become the Go-To Expert?
  • What are your Reasons for wanting to become the Go-To Expert?
  • The importance of setting goals
  • Getting started on your journey to becoming the Go-To Expert
  • Chapter 2: What is going to be your thing?
  • What do we mean by a niche?
  • The importance of being committed to your niche
  • Why professionals resist adopting a niche
  • How to find your niche
  • What research you need to do to get underneath the skin of your niche
  • Deciding on your niche
  • Part 2: Packaging your brand
  • Chapter 3: How to make your services irresistible to clients
  • What you need to know about your niche to build a successful marketing plan
  • Deciding what services to offer
  • Your sound bite
  • How to package up your services
  • How to differentiate yourself from your colleagues and competitors in the eyes of your niche market
  • Removing the risk for your clients
  • Chapter 4: How to craft the right impression
  • Your personal marketing toolkit
  • How to dress the part
  • Social media etiquette
  • Chapter 5: How to use your content to reinforce your expertise
  • What is meant by valuable content?
  • The three ways to create your content
  • What is a content plan?
  • Questions to ask before writing a content plan
  • Planning your business development content
  • Tips to save time producing and sharing content
  • The how, what, when and why of blogging
  • Part 3: How to build your visibility and profile to generate high-quality, warm levels
  • Chapter 6: Networking your way to success
  • Why build your network and community?
  • How to build your personal networking strategy
  • How to generate referrals via your network.
  • Your networking routine
  • Chapter 7: Publishing your way to success
  • The benefits of writing a business book
  • The challenges of writing a business book
  • The five steps to writing and successfully marketing your book
  • How to decide whether to go published or self-published
  • Chapter 8: Speaking your way to success
  • Why you need to add speaking to your marketing mix
  • The difference between 'public speaking' and 'presenting'
  • How to design a speach that helps you achieve your objectives
  • How to deliver a speech with impact
  • How to conquer your nerves
  • What should be included in your speaker kit?
  • How to successfully secure speaking engagements
  • Chapter 9: Using PR to open doors
  • The different types of PR available to you
  • What the media is looking for
  • How to organise your PR Campaign
  • How to successfully pitch your article to the media
  • What a press release is and why you need it
  • How to get yourself regularly called by journalists
  • How to get yourself on TV or radio or have a regular column
  • Monitoring your media coverage
  • How to use PR to win business
  • Should you do it yourself or emply a PR professional?
  • Chapter 10: Successful seminar selling
  • How events help you generate more leads
  • The different types of events available to you
  • The key stages in planning, marketing and running an event
  • Part 4: Turning leads into clients
  • Chapter 11: Managing your sales pipeline
  • Building your tactical marketing plan
  • How to spot a potential lead
  • What is my sales pipeline?
  • How to follow up with a lead without being pushy
  • How to get a face-to-face meeting with your prospect
  • The importance of keeping in touch with prospects and past clients
  • Proactively warming up prospects in your network
  • Chapter 12: Honing your selling skills
  • How to qualify a lead.
  • How to structure and run a sales meeting
  • The difference between features and benefits
  • What to do if you are faced with difficult questions from your lead
  • Tips to help you write a winning proposal
  • How to win a competitive pitch
  • Part 5: The business of your brand
  • Chapter 13: Curing the growing pains
  • Managing growth
  • The five phases of client portfolio growth
  • Chapter 14: How to build your team
  • How to build and develop a team
  • What motivates people
  • How to give effecctive feedback
  • What is SBO?
  • How to receive feedback
  • Setting goals and objectives
  • Why you need a support community
  • Who you need in your support community
  • Chapter 15: How to keep your knowledge fresh
  • How people learn and develop new skills and behaviours
  • Stages of your development
  • The importance of playing to your strengths
  • How to identify gaps in your skill base
  • How to keep your knowledge up to date
  • Chapter 16: Building your plan and making it happen
  • How to build your one-page Go-To Expert business plan
  • Your next steps
  • Index.