The social media MBA guide to ROI : how to measure and improve your return on investment /
"The first book to explain how you can measure social media ROI across multiple departments, for internal/external social media based activities, as well as for new business models (product/services). This book provides help in establishing a thorough social media plan, examining your goals, au...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Chichester, West Sussex, United Kingdom :
John Wiley and Sons Ltd,
2014.
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Strategy
- Measure ROI by Platform. Facebook
- YouTube
- Google+
- Blogs
- Tools. Choosing a supplier
- Popular measuring platforms
- Case Studies. O₂ -Customer service
- Sabre Hospitality Solutions- business development
- Makino- sales
- giffgaff- customer retention
- BRAVEday Insurance- communication
- Beats by Dr. Dre- viral campaign
- Safeguarding ROI.