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Management and technology in knowledge, service, tourism & hospitality /
Management and Technology in Knowledge, Service, Tourism and Hospitality 2013 contains papers covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be o...
| Clasificación: | Libro Electrónico |
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| Otros Autores: | , , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Boca Baton :
CRC Press, Taylor and Francis,
2014.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Front Cover; Table of contents; Preface; Business system; Outsourcing system development risks: A survey; Internet security risks: Are youths aware of them?; Applications of green technology for sustainable public bus services; A case study of quality evaluation from consumers' perspectives on Malaysian B2C e-commerce websites; The governmental support in improving the ability of ICT small entrepreneurs to utilize market opportunities; An Islamic perspective on CSR-workplace-employee practice in Islamic banks; CSR in the workplace: Exploring the practice of Takaful organizations.
- Innovation and quality service factors to customer loyalty in Indonesia telecommunication company by using structural equation modeling methodDesigning instruction for Knowledge Management processes using a wiki; Mobile educational apps for children: Towards development of i-CARES framework; Designing framework of electronic Continued Professional Development for teachers (e-CPD); Integrating employability skills in school curriculum; Recent inroads into decision-making theories; Computer-assisted learning program of Arabic language for non-native speakers; Service sciences.
- Customer satisfaction in selected Western restaurants in Malaysia: A case studyThe influence of knowledge sharing on innovation: A study of Jordanian four and five stars hotels; Contributing factors of Halal warehouse adoption; Motivation and working behaviour in frontier tourism business of Thailand-Laos; A comparative study of customers' satisfaction between dental and medical services in University Putra Malaysia Health Centre; Ascertaining white teachers' understanding of issues relating to multicultural education in school settings of the Northern Cape.
- The relationship between academic self-concept, parenting styles and academic achievement of remove class studentsHeat concept learning and teachers' intervention in science among year five students; LINUS assessment accordance with the cognitive level among year 1 students in a School Klang District; Perceived value of bargain shopping among youth excursionist; The teaching of critical and creative thinking skills in the English Language classroom in Malaysia.