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Successful business process management : what you need to know to get results /
Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Yet excessive processes can result in strangulation and inefficiency. Successful Business Process Management provides a succinct, accessible ove...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
American Management Association,
[2014]
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 100 | 1 | |a Berman, Paula K. | |
| 245 | 1 | 0 | |a Successful business process management : |b what you need to know to get results / |c Paula K. Berman. |
| 264 | 1 | |a New York : |b American Management Association, |c [2014] | |
| 264 | 4 | |c ©2014 | |
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| 500 | |a Includes index. | ||
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| 505 | 0 | |a Part one : reviewing the definitions -- Understanding processes and procedures -- Part two : building an effective process system -- Creating the structure of your process system -- Creating an environment in which to build your procedures -- Implementing your process system -- Managing your processes and process systems -- Part three : creating or revising a procedure -- Planning your changes -- Mapping your process -- Documenting the rest of your procedure -- Finalizing your procedure -- Part four : making procedures real -- Rolling out your changes -- Managing your procedure operations -- Part five : Reviewing the skills required to make process improvement happen -- Facilitating your meetings and workshops -- Driving change through your organization -- Managing your process improvement project. | |
| 520 | |a Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Yet excessive processes can result in strangulation and inefficiency. Successful Business Process Management provides a succinct, accessible overview for anyone who needs to create, improve, implement, or manage business processes. The book's systematic, holistic approach is the key to streamlined activities and smooth workflows. | ||
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| 650 | 0 | |a Workflow |x Management. | |
| 650 | 0 | |a Organizational effectiveness |x Management. | |
| 650 | 0 | |a Industrial management. | |
| 650 | 6 | |a Efficacité organisationnelle |x Gestion. | |
| 650 | 6 | |a Gestion d'entreprise. | |
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| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management Science. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Industrial management |2 fast | |
| 650 | 7 | |a Organizational effectiveness |x Management |2 fast | |
| 650 | 7 | |a Workflow |x Management |2 fast | |
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