How to be assertive in any situation /

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Take control and lead the life you want to live. Do you say yes when you mean no? Do you avoid conflict and confrontation? Do you struggle to make decisions? What if you could confidently answer no to all of these questions? With How to be Assertive in Any Situation you can. Discover life-changing t...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hadfield, Sue
Otros Autores: Hasson, Gill
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Harlow, England : Pearson, 2014.
Edición:2nd ed.
Temas:
Assertiveness (Psychology)
Interpersonal communication.
Interpersonal relations.
Assertivité.
Communication interpersonnelle.
Interpersonal communication
Interpersonal relations
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Cover
  • Contents
  • About the authors
  • Author's acknowledgements
  • Introduction
  • Introduction from previous edition
  • Part 1: What it means to be assertive
  • Chapter 1: What does it mean to be assertive
  • Chapter 2: Feel good about yourself and make others feel good to
  • Chapter 3: Say what you want and what you don't want
  • Chapter 4: How to deal with other people's expectations and demands
  • Part 2: Putting it into practice
  • Chapter 5: How to be assertive with your family
  • Chapter 6: How to be assertive with your friends
  • Chapter 7: How to be assertive at work
  • Chapter 8: How to get good service
  • Chapter 9: How to be assertive at interviews
  • Chapter 10: How to be assertive in meetings
  • Chapter 11: How to help others be assertive
  • Chapter 12: How to deal with difficult people
  • Chapter 13: How to make assertive decisions
  • Conclusion
  • Appendix 1
  • Appendix 2
  • Index

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