Perfect phrases for healthcare professionals : hundreds of ready-to-use phrases /

In the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Rotte, Masashi
Otros Autores: Lopez, Bernard
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, ©2012.
Colección:Perfect phrases series.
Temas:
Communication in medicine.
Medical personnel and patient.
Interpersonal communication.
Hospitals > Employees.
Communication.
Interprofessional relations.
Misinformation.
Personnel, Hospital
Professional-Patient Relations
Attitude of Health Personnel
Communication
Interprofessional Relations
Communication en médecine.
Relations personnel médical-patient.
Communication interpersonnelle.
Hôpitaux > Personnel.
Relations interprofessionnelles.
Information.
Mésinformation.
Interprofessional relations
Hospitals > Employees
Communication in medicine
Interpersonal communication
Medical personnel and patient
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Perfect phrases for patients upset about their care
  • Perfect phrases for patients suffering from a medical error
  • Perfect phrases for patients wanting medically unnecessary prescriptions or tests
  • Perfect phrases for breaking bad news to patients and their families
  • Perfect phrases for dealing with suspected child abuse, elder abuse, or intimate partner violence
  • Perfect phrases for dealing with difficult colleagues
  • Perfect phrases for dealing with difficult administrative staff.

Ejemplares similares