Perfect phrases for office professionals : hundreds of ready-to-use phrases for getting respect, recognition, and results in today's workplace /

THE RIGHT PHRASE FOR EVERY SITUATION ... EVERY TIME As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization. Perfect Phras...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Runion, Meryl
Otros Autores: Fenner, Susan W.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, ©2011.
Colección:Perfect phrases series.
Temas:
Business communication.
Communication dans l'entreprise.
Business communication
Electronic resource.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Cover Page
  • PERFECT PHRASES™ for OFFICE PROFESSIONALS
  • Copyright Page
  • Contents
  • Foreword
  • Preface
  • Introduction It's a New World Out There
  • CHAPTER 1 Perfect Phrases to Establish Yourself in Your New Role
  • Perfect Phrases to Introduce Yourself to a New Manage
  • Perfect Phrases to Forge a Manager/Admin Partnership
  • Perfect Phrases to Relate Your Best Work and Communication Style
  • Perfect Phrases to Discover Your Manager's Preferred Work and Communication Style
  • Perfect Phrases to Establish Your New Role with All Levels of Employees
  • Perfect Phrases to Collaborate with Other Office Professionals
  • Perfect Phrases for Questions About and Comparisons with Your Predecessor
  • Perfect Phrases to Initiate Meaningful Small Talk
  • CHAPTER 2 Perfect Phrases to Manage Inevitable Learning Curves
  • Perfect Phrases to Ask for Help Getting Oriented
  • Perfect Phrases to Handle Questions You Can't Answer
  • Perfect Phrases to Let People Know You're New
  • Perfect Phrases to Request More Detailed Explanations
  • Perfect Phrases to Clarify Office Jargon
  • Perfect Phrases to Get Support from People Who Know Your Job
  • Perfect Phrases to Admit Mistakes and Look Good in the Process
  • Perfect Phrases to Admit You Are in Over Your Head
  • CHAPTER 3 Perfect Phrases to Establish Communication Agreements
  • Perfect Phrases to Establish Communication Agreements with Your Manager
  • Perfect Phrases to Establish Communication Agreements Within Work Groups
  • Perfect Phrases to Arrange for Regular Meetings with Your Manager(s)
  • Perfect Phrases to Assure That You Are Consulted on Decisions That Affect You
  • Perfect Phrases to Discuss Solutions to Communication Breakdowns or Confusion
  • Perfect Phrases to Explain Special Communication Needs
  • Perfect Phrases to Adapt Communication Modalities to Preferred Styles
  • Perfect Phrases to Select the Best Communication Technologies
  • Perfect Phrases to Get the Focused Time You Need
  • CHAPTER 4 Perfect Phrases to Manage Managers
  • Perfect Phrases to Correct a Manager's Mistakes
  • Perfect Phrases to Get a Manager to Admit Mistakes
  • Perfect Phrases to Break Bad News to a Manager
  • Perfect Phrases to Organize Your Manager
  • Perfect Phrases to Get Your Manager to Learn and Use the Latest Technologies
  • Perfect Phrases to Challenge Questionable Decisions
  • Perfect Phrases to Get Your Manager to Make You Look Good
  • Perfect Phrases to Summarize Information
  • Perfect Phrases to Get Your Manager to Prioritize Your Work
  • Perfect Phrases to Suggest That Your Manager Ask for Help
  • Perfect Phrases to Get Managers to Manage Rather than Abdicate
  • Perfect Phrases to Give Advice to Managers
  • CHAPTER 5 Perfect Phrases to Manage Multiple Managers
  • Perfect Phrases to Clarify Your Role in Multiple-Manager Relationships
  • Perfect Phrases to Get Multiple Managers to Collaborate When Delegating

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