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Perfect phrases for office professionals : hundreds of ready-to-use phrases for getting respect, recognition, and results in today's workplace /

THE RIGHT PHRASE FOR EVERY SITUATION ... EVERY TIME As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization. Perfect Phras...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Runion, Meryl
Otros Autores: Fenner, Susan W.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, ©2011.
Colección:Perfect phrases series.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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520 |a THE RIGHT PHRASE FOR EVERY SITUATION ... EVERY TIME As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization. Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you're likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to: Establish a quality relationship with your manager Clarify and manage assignments Get results without formal authority Handle customer complaints like a pro. 
546 |a English. 
505 0 |a Cover Page -- PERFECT PHRASES™ for OFFICE PROFESSIONALS -- Copyright Page -- Contents -- Foreword -- Preface -- Introduction It's a New World Out There -- CHAPTER 1 Perfect Phrases to Establish Yourself in Your New Role -- Perfect Phrases to Introduce Yourself to a New Manage -- Perfect Phrases to Forge a Manager/Admin Partnership -- Perfect Phrases to Relate Your Best Work and Communication Style -- Perfect Phrases to Discover Your Manager's Preferred Work and Communication Style -- Perfect Phrases to Establish Your New Role with All Levels of Employees 
505 8 |a Perfect Phrases to Collaborate with Other Office Professionals -- Perfect Phrases for Questions About and Comparisons with Your Predecessor -- Perfect Phrases to Initiate Meaningful Small Talk -- CHAPTER 2 Perfect Phrases to Manage Inevitable Learning Curves -- Perfect Phrases to Ask for Help Getting Oriented -- Perfect Phrases to Handle Questions You Can't Answer -- Perfect Phrases to Let People Know You're New -- Perfect Phrases to Request More Detailed Explanations -- Perfect Phrases to Clarify Office Jargon -- Perfect Phrases to Get Support from People Who Know Your Job 
505 8 |a Perfect Phrases to Admit Mistakes and Look Good in the Process -- Perfect Phrases to Admit You Are in Over Your Head -- CHAPTER 3 Perfect Phrases to Establish Communication Agreements -- Perfect Phrases to Establish Communication Agreements with Your Manager -- Perfect Phrases to Establish Communication Agreements Within Work Groups -- Perfect Phrases to Arrange for Regular Meetings with Your Manager(s) -- Perfect Phrases to Assure That You Are Consulted on Decisions That Affect You -- Perfect Phrases to Discuss Solutions to Communication Breakdowns or Confusion 
505 8 |a Perfect Phrases to Explain Special Communication Needs -- Perfect Phrases to Adapt Communication Modalities to Preferred Styles -- Perfect Phrases to Select the Best Communication Technologies -- Perfect Phrases to Get the Focused Time You Need -- CHAPTER 4 Perfect Phrases to Manage Managers -- Perfect Phrases to Correct a Manager's Mistakes -- Perfect Phrases to Get a Manager to Admit Mistakes -- Perfect Phrases to Break Bad News to a Manager -- Perfect Phrases to Organize Your Manager -- Perfect Phrases to Get Your Manager to Learn and Use the Latest Technologies 
505 8 |a Perfect Phrases to Challenge Questionable Decisions -- Perfect Phrases to Get Your Manager to Make You Look Good -- Perfect Phrases to Summarize Information -- Perfect Phrases to Get Your Manager to Prioritize Your Work -- Perfect Phrases to Suggest That Your Manager Ask for Help -- Perfect Phrases to Get Managers to Manage Rather than Abdicate -- Perfect Phrases to Give Advice to Managers -- CHAPTER 5 Perfect Phrases to Manage Multiple Managers -- Perfect Phrases to Clarify Your Role in Multiple-Manager Relationships -- Perfect Phrases to Get Multiple Managers to Collaborate When Delegating 
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