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|a UAMI
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100 |
1 |
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|a Michelli, Joseph A.,
|d 1960-
|e author.
|
245 |
1 |
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|a Leading the Starbucks way :
|b 5 principles for connecting with your customers, your products and your people /
|c by Joseph Michelli.
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264 |
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1 |
|a New York :
|b McGraw-Hill Education,
|c [2014]
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264 |
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|c ©2014
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300 |
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|a 1 online resource
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|a text
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|a Print version record.
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|a Includes bibliographical references and index.
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|a The Starbucks connection -- Principle 1. Savor and elevate. If you don't have passion for your product, why should your customer? ; From replicable and consistent to magical and unique -- Principle 2. Love to be loved. It's a matter of trust and love ; It must thrive inside to be experienced outside -- Principle 3. Reach for common ground. Assume the universal : serve the unifying truths of humans ; Respect, celebrate, and customize : listening and innovating to meet local, regional, and global needs -- Principle 4. Mobilize the connection. Growing the connection through technology ; Personal relationships translate : sharing the love from people to products -- Cherish and challenge your legacy. Honor the past, but don't be trapped in it ; Taking the long view : building success that lasts ; Forging a real lifestyle connection.
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|a Offers five principles that have fueled the long-term global sustainability at Starbucks and can be applied to any company.
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546 |
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|a English.
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590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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|a Starbucks Coffee Company
|x Management.
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|a Starbucks Coffee Company
|2 fast
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650 |
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|a Customer relations.
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|a Product management.
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|a Corporate culture.
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|a Success in business.
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2 |
|a Organizational Culture
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|a Produits commerciaux
|x Gestion.
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650 |
|
6 |
|a Culture organisationnelle.
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650 |
|
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|a Succès dans les affaires.
|
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7 |
|a Corporate culture
|2 fast
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|
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|a Customer relations
|2 fast
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|a Management
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|a Product management
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|a Success in business
|2 fast
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|
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|a Business & Economics.
|2 hilcc
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650 |
|
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|a Industries.
|2 hilcc
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776 |
0 |
8 |
|i Print version:
|a Michelli, Joseph A., 1960-
|t Leading the Starbucks way
|z 9780071801256
|w (DLC) 2013015527
|w (OCoLC)839388097
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|u https://learning.oreilly.com/library/view/~/9780071801256/?ar
|z Texto completo (Requiere registro previo con correo institucional)
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