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Developing B2B social communities : keys to growth, innovation, and customer loyalty /

This book explains why business-to-business companies need a robust online community strategy to survive and flourish in today's changing economy and demonstrates how to design and execute a company strategy successfully.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brooks, Margaret
Otros Autores: Lovett, John J., Creek, Sam
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [Place of publication not identified] : CA Technologies Press : Apress, ©2013.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a Developing B2B social communities :  |b keys to growth, innovation, and customer loyalty /  |c Margaret Brooks, J.J. Lovett, Sam Creek. 
246 3 |a Developing business-to-business social communities 
260 |a [Place of publication not identified] :  |b CA Technologies Press :  |b Apress,  |c ©2013. 
300 |a 1 online resource (xiv, 187 pages) :  |b illustrations 
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505 0 0 |t The Human Need to Connect --  |t Community as the Centerpiece for Customer Engagement --  |t Community Models --  |t Life Cycle and Maturity Models for Online Communities --  |t Community Management --  |t Case Study in Focus: CA Technologies --  |t Business Impact through Community --  |t Developing B2B Social Communities. 
500 |a Includes index. 
588 0 |a Print version record. 
504 |a Includes bibliographical references and index. 
520 |a This book explains why business-to-business companies need a robust online community strategy to survive and flourish in today's changing economy and demonstrates how to design and execute a company strategy successfully. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Business  |x Data processing. 
650 0 |a Internet marketing. 
650 0 |a Communication in marketing. 
650 0 |a World Wide Web. 
650 2 |a Internet 
650 6 |a Gestion  |x Informatique. 
650 6 |a Marketing sur Internet. 
650 6 |a Communication en marketing. 
650 6 |a Web. 
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650 7 |a Internet marketing  |2 fast 
650 7 |a World Wide Web  |2 fast 
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700 1 |a Lovett, John J. 
700 1 |a Creek, Sam. 
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