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The objective is quality : introduction to quality, performance and sustainability management systems /

Quality is a form of management that is composed of the double approach of driving an organization towards excellence, while conforming to established standards and laws. The objective of quality confers advantages to companies: it makes them more resilient to change that can be unexpected or even c...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Jaccard, Michel
Otros Autores: Ljundberg, Nadia
Formato: Electrónico eBook
Idioma:Inglés
Francés
Publicado: Lausanne, Switzerland : EPFL Press, ©2013.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Quality is a form of management that is composed of the double approach of driving an organization towards excellence, while conforming to established standards and laws. The objective of quality confers advantages to companies: it makes them more resilient to change that can be unexpected or even chaotic; it makes them more competitive by identifying those steps in processes that do not offer added value. No longer the concern of a small community of experts, even scientists and engineers working in the private sector will find that they will have to con- front questions related to q.
Descripción Física:1 online resource (447 pages) : illustrations
Bibliografía:Includes bibliographical references.
ISBN:1466573007
9781466573000