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Practical IT service management /
Annotation
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[Ely, UK?] :
IT Governance,
2008.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
| LEADER | 00000cam a2200000Ia 4500 | ||
|---|---|---|---|
| 001 | OR_ocn857307613 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr unu|||||||| | ||
| 008 | 130830s2008 enka o 000 0 eng d | ||
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| 020 | |a 1905356390 | ||
| 020 | |a 9781905356393 | ||
| 020 | |z 9781905356393 | ||
| 024 | 3 | |a 9781905356393 | |
| 029 | 1 | |a AU@ |b 000052006050 | |
| 029 | 1 | |a DEBBG |b BV041431784 | |
| 029 | 1 | |a DEBSZ |b 398276498 | |
| 029 | 1 | |a GBVCP |b 785370250 | |
| 035 | |a (OCoLC)857307613 | ||
| 037 | |a CL0500000268 |b Safari Books Online | ||
| 050 | 4 | |a HD30.2 |b B78 2008 | |
| 082 | 0 | 4 | |a 658.4038 |2 22 |
| 049 | |a UAMI | ||
| 100 | 0 | |a Thejendra BS. | |
| 245 | 1 | 0 | |a Practical IT service management / |c Thejendra BS. |
| 246 | 3 | |a Practical information technology service management | |
| 260 | |a [Ely, UK?] : |b IT Governance, |c 2008. | ||
| 300 | |a 1 online resource (1 volume) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Online resource; title from cover. | |
| 520 | 8 | |a Annotation |b Practical IT Service Management is a concise guide to implementing a professional technical service management structure in your organisation based on the international best practice framework, ITIL (IT Infrastructure Library). This framework is globally the most widely accepted approach to technical service management, and is developed based on input from several public and private sector organisations. This beginner's book explains the basics of ITIL Version-3 and its implementation interpretation in an easy, self-study manner for all technical and business staff in your organisation. The entire book is written in a question and answer format for easy comprehension and speedy reading. Each chapter covers only one specific area of ITIL, and each topic is explained in a concise manner with very few answers extending beyond a page. Practical and real-life examples with a little bit of humour are used throughout. | |
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Information technology |x Management. | |
| 650 | 6 | |a Technologie de l'information |x Gestion. | |
| 650 | 7 | |a Information technology |x Management |2 fast | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9781849281546/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 994 | |a 92 |b IZTAP | ||