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Measuring and managing performance in organizations /
This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book's forewo...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York, NY :
Dorset House,
©1996.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
| LEADER | 00000cam a2200000Ia 4500 | ||
|---|---|---|---|
| 001 | OR_ocn857306823 | ||
| 003 | OCoLC | ||
| 005 | 20231017213018.0 | ||
| 006 | m o d | ||
| 007 | cr unu|||||||| | ||
| 008 | 130830s1996 nyua ob 001 0 eng d | ||
| 040 | |a UMI |b eng |e pn |c UMI |d OCLCQ |d OCLCF |d OCLCQ |d AU@ |d OCLCO |d CZL |d OCLCO |d OCLCQ |d OCLCO | ||
| 020 | |a 9780133488425 | ||
| 020 | |a 013348842X | ||
| 020 | |z 9780133492071 | ||
| 035 | |a (OCoLC)857306823 | ||
| 037 | |a CL0500000271 |b Safari Books Online | ||
| 050 | 4 | |a HF5549.5.R3 |b A927 1996 | |
| 082 | 0 | 4 | |a 658.3/125 |q OCoLC |2 20/eng/20230216 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Austin, Robert D. |q (Robert Daniel), |d 1962- | |
| 245 | 1 | 0 | |a Measuring and managing performance in organizations / |c Robert D. Austin ; foreword by Tom DeMarco & Timothy Lister. |
| 260 | |a New York, NY : |b Dorset House, |c ©1996. | ||
| 300 | |a 1 online resource (1 volume) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Online resource; title from title page (Safari, viewed August 26, 2013). | |
| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book's foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, "We believe this is a book that needs to be on the desk of just about anyone who manages anything." Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author's findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text-don't start without it! | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Employees |x Rating of. | |
| 650 | 0 | |a Personnel management. | |
| 650 | 2 | |a Personnel Management | |
| 650 | 6 | |a Personnel |x Direction. | |
| 650 | 7 | |a Employees |x Rating of |2 fast | |
| 650 | 7 | |a Personnel management |2 fast | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9780133488425/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 994 | |a 92 |b IZTAP | ||