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Perfect phrases for coaching employee performance : hundreds of ready-to-use phrases for building employee engagement and creating star performers /

'Perfect Phrases for Coaching Employee Performance' is a pocket-sized, quick-reference guide that provides the proper words and phrases for difficult communication issues that arise in coaching situations.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Poole, Laura
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill, Ã2013.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Preface
  • Introduction: coaching :what it is and what it's not
  • Coaching people in new positions
  • Encouraging engagement
  • Learning about them
  • Onboarding and training
  • Coaching employees
  • Know your employees
  • Performance review
  • Goal setting
  • Meetings
  • Problem solving
  • Coaching employee performance after a crisis
  • Coaching low performers
  • Coaching average performers
  • Coaching top performers
  • Coaching teams
  • Forming teams
  • Brainstorming
  • Norming and performing
  • Team success and achievement
  • Using coaching techniques with superiors
  • Communication
  • Relationship building
  • Change initiatives.