Service management, student workbook : an integrated approach to supply chain management and operations /

With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with Service Management , this workbook-style book includes chapter lear...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Haksever, Cengiz
Otros Autores: Render, Barry
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Upper Saddle River, N.J. : FT Press, ©2013.
Temas:
Service industries > Management > Study guides.
Business logistics > Study guides.
Services (Industrie) > Gestion > Guides de l'étudiant.
Logistique (Organisation) > Guides de l'étudiant.
Business logistics.
Service industries > Management.
Study guides.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:With this hands-on study guide to accompany the reference on integrating the many disciplines that comprise service operations management, authors Haksever and Render help students master all aspects of the field. Fully aligned with Service Management , this workbook-style book includes chapter learning objectives, chapter summaries, chapter questions, reviews of key terms and concepts, additional cases and examples, discussion questions, and more.
Notas:A study guide to accompany the author's Service management.
Descripción Física:1 online resource (1 volume) : illustrations
ISBN:9780133088915
013308891X

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