How to influence and persuade /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Owen, Jo
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Harlow, England ; New York : Pearson, Ã2012.
Edición:Second ed.
Temas:
Communication in management.
Influence (Psychology)
Psychology, Industrial.
Communication en gestion.
Influence (Psychologie)
Psychologie du travail.
Communication in management
Psychology, Industrial
Management.
Business & Economics.
Management Theory.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • The ten pillars of influence
  • Whispers of influence: the persuasive conversation
  • Active listening : two ears and one mouth
  • Earning the currency of influence : trust
  • Act the part
  • Win/win-win
  • Give to take
  • Play the right tune
  • The spider's web : building incremental commitment
  • Build your platform
  • Turning dreams into reality
  • Influence in practice
  • Moments of truth
  • The myths and realities of influence.

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