What to say when things get tough : business communication strategies for winning people over when they're angry, worried and suspicious of everything you say /
BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York :
McGraw-Hill Education,
Ã2013.
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |